HRIDAYM

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PRIVACY POLICY

Your privacy matters. Learn how we collect, use, and protect your personal information.

Last updated: 1 October 2025

Introduction

This Privacy Policy describes how Hridaym (operated by Shivam Joshi) collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy and ensuring transparency about our data practices.

By using our website, you consent to the data practices described in this policy.

Information We Collect

Visitor Analytics Data

We automatically collect certain information about your visit to help us understand how our website is used and to improve security:

  • Unique visitor identifier (stored in cookies)
  • IP address and approximate geographic location
  • Browser type, version, and user agent string
  • Device information (screen resolution, color depth, etc.)
  • Operating system and platform details
  • Language preferences and timezone
  • Visit timestamps and page interactions
  • Referrer information (how you found our site)

Contact Form Data

When you use our contact form, we collect:

  • Your name (required)
  • Email address (required)
  • Subject line (required)
  • Message content (required)
  • Associated visitor fingerprint for security purposes

Browser Fingerprinting

We use advanced browser fingerprinting technology (FingerprintJS) to create a unique identifier for your device. This helps us:

  • Prevent spam and abuse
  • Block malicious users
  • Maintain website security
  • Provide better user experience

How We Use Your Information

Website Analytics

To understand visitor behavior and improve our website's performance and user experience.

Security & Abuse Prevention

To identify and block malicious users, prevent spam, and maintain website security.

Communication

To respond to your contact form submissions and provide customer support.

Legal Compliance

To comply with applicable laws and regulations, and to protect our rights and interests.

Data Storage & Security

Data Storage

Your data is stored securely using industry-standard practices:

  • Data is stored in MongoDB databases with encryption
  • Contact messages are forwarded to Telegram for immediate response
  • Visitor data is retained for analytics and security purposes
  • All data is stored on secure servers with regular backups

Security Measures

We implement multiple security measures to protect your data:

  • HTTPS encryption for all data transmission
  • Rate limiting to prevent abuse
  • Advanced fingerprinting to detect suspicious activity
  • Regular security updates and monitoring
  • Access controls and authentication systems

Cookies & Tracking

We use cookies and similar technologies to enhance your experience and maintain security:

Essential Cookies

Visitor identification cookies that are necessary for website functionality and security.

Analytics Cookies

Cookies that help us understand how visitors interact with our website.

You can control cookies through your browser settings, but disabling them may affect website functionality.

Third-Party Services

We use the following third-party services that may collect additional data:

FingerprintJS

Used for browser fingerprinting and visitor identification. Their privacy policy applies to data they collect.

Telegram

Contact form messages are forwarded to Telegram for immediate response. Telegram's privacy policy applies.

Google Fonts

Fonts are loaded from Google Fonts. Google may collect usage data as per their privacy policy.

Your Rights

For users in the European Union (EU): Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access

Request information about the data we have collected about you.

Correction

Request correction of inaccurate or incomplete data.

Deletion

Request deletion of your personal data under certain circumstances.

Portability

Request a copy of your data in a portable format.

For users outside the EU: While we respect your privacy, these specific rights are primarily applicable to EU residents under GDPR. However, we will consider reasonable requests for data access or deletion on a case-by-case basis.

To exercise these rights, please contact us using the information provided in the Contact section below.

Data Retention

Visitor Data

Retained for analytics and security purposes. May be kept indefinitely for security monitoring.

Contact Messages

Retained for customer service purposes. Typically kept for 2-3 years unless longer retention is required.

Security Data

Blocked fingerprints and security-related data may be retained indefinitely for ongoing security purposes.

Children's Privacy

For users in the United States: Under the Children's Online Privacy Protection Act (COPPA), our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have such information removed.

For users outside the US: While we generally do not target children under 13, COPPA compliance is primarily applicable to US residents. We encourage parents and guardians to supervise their children's online activities regardless of location.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: